Thank you for shopping with us. This Shipping Policy explains how orders are processed and delivered by Huaihua Feiduo E-commerce Co., Ltd (“we”, “us”, or “our”).

By placing an order on our website, you agree to the terms outlined below.

1. Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Processing time includes order verification, quality checks, and packaging.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Destinations

We offer domestic and international shipping, subject to destination availability, carrier restrictions, and local regulations.

If we are unable to ship to your address, we will notify you promptly and arrange a cancellation or refund if necessary.

3. Estimated Delivery Time

Estimated delivery times vary depending on destination, shipping method, and logistics conditions:

  • Standard Shipping: approximately 7–15 business days
  • Expedited Shipping: approximately 5–10 business days (if available)

Delivery times are estimates only and are not guaranteed. Delays may occur due to customs clearance, weather conditions, logistics disruptions, or other factors beyond our control.

4. Shipping Fees

  • Shipping fees are calculated and displayed at checkout unless otherwise stated.
  • Free shipping promotions may be offered from time to time and will be clearly indicated on the website or during checkout.

5. Customs, Duties, and Taxes

  • International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country.
  • These charges are not included in the product price or shipping fee and are the responsibility of the customer.
  • We are not responsible for delays caused by customs inspections or clearance procedures.

6. Order Tracking

  • Tracking information will be provided once your order has been shipped (if available).
  • Tracking updates may take 24–72 hours to appear after shipment, depending on the carrier.

7. Address Accuracy

  • Customers are responsible for providing accurate and complete shipping information at checkout.
  • We are not responsible for delivery failures, delays, or additional costs resulting from incorrect or incomplete addresses.
  • Additional shipping fees may apply if an order is returned due to address issues.

8. Lost or Delayed Shipments

If your order is significantly delayed or appears to be lost in transit, please contact us through our website. We will work with the shipping carrier to investigate and provide a reasonable solution.

9. Force Majeure

We are not responsible for shipping delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, customs delays, labor disputes, or transportation disruptions.

10. Contact Us

If you have any questions regarding this Shipping Policy, please contact us through our website:

Company Name: Huaihua Feiduo E-commerce Co., Ltd
Website: https://feiduobusine.shop/